Privacy Policy

Information Collection

We collect personal details such as your name, phone number, email address, and vehicle location when you contact us via our form or phone. This information is used solely for service dispatch and communication purposes.

How We Use Your Data

Your personal information is used exclusively to deliver our towing and roadside services and for maintaining accurate business records. We do not sell, rent, or share your information with third parties outside of Tow Service Tulsa and Neptune Towing.

Cookies & Tracking Technologies

Our website may use cookies and location-based services for basic analytics and interactive features (e.g., GPS on our “Where Am I?” page). You may disable cookies at any time via your browser settings.

Third-Party Tools

We may utilize third-party services such as Google Maps, Google Analytics, or embedded contact forms. These services are governed by their respective privacy policies, which are separate from ours.

Your Data Rights

You have the right to request access, correction, or deletion of your personal data at any time. For inquiries, please contact us at neptunetowing@gmail.com.

---

Terms of Service

Service Coverage

Tow Service Tulsa offers towing and roadside assistance within Tulsa and surrounding areas. All services depend on availability, vehicle condition, accessibility, and weather conditions.

Pricing & Fees

All service costs are provided upfront and confirmed before dispatch. Additional charges may apply for long-distance towing, specialty equipment, or after-hours requests.

Refund & Cancellation Policy

All completed services are final. If a scheduled service is canceled before the truck arrives, a dispatch fee may still apply.

Customer Obligations

Clients must provide accurate pickup and drop-off details. You are also responsible for ensuring the vehicle is accessible and not obstructed, locked, or otherwise inaccessible.

Liability Disclaimer

We are not responsible for any damages caused by inaccurate information, illegal parking, or pre-existing mechanical issues. Our services are performed by licensed, insured operators who take all necessary precautions to safeguard your vehicle.

Policy Updates

We reserve the right to amend this Privacy Policy & Terms of Service at any time without prior notice. Changes will be reflected on this page.